ETV's Consumer Data Privacy Statement and END-USER License Agreement

( last updated May 13, 2007)

 

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

The Information We Collect: is used to authenticate you every time you sign in to a secured or members only area. ETV-PLUS, Digital Café and Digital Magic uses anonymous data gathered during service quality monitoring to provide anonymous demographic statistics and improve the technical quality of the service.

This notice applies to all information collected or submitted on The ETV-PLUS website. On some pages, you can order products/subscriptions, make requests, and register to receive materials. The types of personal information collected at these pages are: Name, Address and Email address.

The Way We Use Information:

ETV-PLUS, Digital Café and Digital Magic uses your registration and or "Personal Information" to authenticate you every time you sign in to a secured or members only area. ETV-PLUS, Digital Café and Digital Magic uses anonymous data gathered during service quality monitoring to provide anonymous demographic statistics and improve the technical quality of the service.

Our Commitment To Data Security:

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

How You Can Access Or Correct Your Information:

You can access all your personally identifiable information that we collect online and maintain by contacting us at etvservices@etv-plus.com. We use this procedure to better safeguard your information.

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

END-USER LICENSE AND DOWNLOAD AGREEMENT

DOWNLOAD LIMITATIONS:
Most members are able to download the file on the first try. Download links are valid for 10 days with a limitation of 1 download per user. The download link will expire in 10 days or after the first download.

USERS WITH DIAL-UP INTERNET ACCESS:
We do not recommend downloading media files through slow internet connections such as dial-up modems. Please go to our support page.

DOWNLOAD MANAGERS:
Download managers will not work with our instant access system. Please disable or uninstall any download managers before downloading your selection.

DOWNLOAD AND LICENSE AGREEMENT:
By downloading any file(s) from the ETV-PLUS website through any download link provided within, you agree to the following "END-USER LICENSE AND DOWNLOAD AGREEMENT:"

  1. Each selection you download is for personal use only,

  2. Any and all material obtained from the ETV-PLUS network is licensed to you, the end user for playback on the computer where the material is download to from the ETV-PLUS network. (Additional licenses may be granted upon request for additional computers)

  3. You are forbidden to reproduce or redistribute any downloadable material obtained from the ETV-PLUS network without the written consent of the ETV-PLUS network administrators.


DOWNLOAD PROBLEMS:
If you are unable to download the media files please go to support page for assistance. After verifying your inability to download the media file your purchase will be sent to you on digital compact disk (CD) by postal mail.

ACCEPTANCE OF THIS AGREEMENT:
By clicking on the download button below. You agree to all the above mentioned conditions. If you disagree with any of the above conditions "DO NOT" click on the download link below. Go to support page and detail your disagreement in the support form. A full refund will be issued only after we confirm the link was not used to access the media file and is subject to our refund policy.

REFUND POLICY:
Refunds are subject to a $3.50 service fee.

DIGITAL RIGHTS MANAGEMENT TECHNOLOGY:

The material you are about to download has been encoded with a Digital Rights Management (DRM) technology.  The material requires a license which will be automatically installed during the download process.  The license is not transferable to any other computer.  The ETV-PLUS administrators may grant you (the End User) additional licenses for playback on other computers owned by the End User only. 

The ETV-PLUS administrators are not responsible for data loss of any kind.  In the event of any loss of data due to normal system failures you may request for download center reactivation of previous purchased material.  The administrators of the ETV-PLUS network may reserve at any given time the right to refuse requests for reactivation of download links.

How To Contact Us:

Should you have other questions or concerns about these privacy policies, please go to our customer support center at http://www.etv-plus.com/support.

COPYRIGHT ©2007 ETV-PLUS.  All rights reserved.